Privacy Policy

AWAVE Travel Ltd is committed to ensuring that your privacy is protected and that we fully comply at all times with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and all other applicable legislation including GDPR.

Our contact details

Name: AWAVE Travel Limited

Address: www.awavetravel.com

Phone Number: +44 7999136116

E-mail: [email protected]

The information we collect and how we use it

When you enquire about a Surf Trip or Snow Trip we need to know your Name, Telephone number, Email address, Travel dates, Package requirements, and the numbers and types of travelers in your party.

We gather this information to allow us to process your enquiry and process any potential reservations you make with our Suppliers. The relevant information is then used by us alone. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the products and services we provide. We may contact you by mail or email to ask you for your feedback and comments on our products and services. We may also wish to provide you with information about special features of our website or any other service but we will not do so without your expressed consent. If you would rather not receive this information, communications you can unsubscribe from our contact list at any time by replying to a marketing email with the word “unsubscribe” in the subject line or by emailing us at [email protected]

Our use of cookies and other information-gathering technologies

A cookie is a small text file that we transfer to your hard drive through your web browser when you visit our website or open certain emails. It enables our own system to recognize you when you visit our website again and improve our services to you. The information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org.

Three types of cookies may be used during your visit to awavetravel.com:

Session cookies that are deleted after each visit
Persistent cookies are not deleted after each visit
Third-party cookies that are used to help us measure the visitors; e.g. Google Analytics

Sales of Business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Updating your details

If any of the information that you have provided to us changes, for example, if you change your email address or name, If you wish to cancel your registration, please send an email to [email protected]

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

How to contact AWAVE Travel Ltd

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please contact us.

Changes to this policy

We reserve the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on our website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.

Marketing permissions

AWAVE TRAVEL LIMITED will send you from time to time special offers by email but we will not do so without your consent. If you do not wish to receive any further email from us please email us at [email protected]. Please ensure you include your full name and email address.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Jose Luis Villalon 07/10/2024

TrustPilot

Great experience! Great communication throughout the entire process. A knowledgeable team giving advice considering individual needs and a great result at the end. It was a seamless experience and I will use them again for my next travel!

Stella 02/07/2024

AWAVE Travel exceeded all my expectations! From the seamless booking process. The team was incredibly attentive and made sure every detail of our trip was taken care of. I can't wait t book my next adventure with them!

Xabi Fernandez 09/08/2024

I stayed at Seasons Paradise 10 days in Maldives. Talked with Carlotta from Awave, it was really helpful every time! The destination was perfect, about to repeat! Good price ratings and perfect service both Awave and Seasons.

Christopher Tabone 03/09/2024

My wife and I booked an 8 day surf charter on the Gahaa with a dedicated surf guide Moussa who was worth his weight in gold knowing what breaks would be firing and his knowledge of marine life and Maldivian environment enlightening for my wife and I. From the initial booking and contact Guilia at AWAVE made the whole process seamless communication was excellent. I have traveled extensively and surfed many parts of the world this trip truly exceeded my expectations the crew were incredible taking us to excellent surf and snorkeling locations. The boat itself is a converted fishing Dohni that exudes old world charm is clean and meticulously cared for. The meals prepared for us were nothing short of exceptional excellent variety and plenty of it a mix of western and Maldivian fare. We are definitely coming back and certainly using AWAVE again! Thank you Giulia and Moussa our trusted surf guide who gave us incredible insights into Maldivian culture.

Marco 02/08/2024

Absolutely Recommended. Giulia and James are top professionals: I will be using Awave for all my future surf trips. I have been surfing for 30 years and travelled the world so I have dealt with a lot of agents. Awave is in the top spot as far as I am concerned. I spent 10 days with them on a boat trip in Maldives’ central atolls: not only their recommendations were spot on but being a boutique agency they tailor the surf experience to the very specific needs. They are surfers (real chargers) and know personally each spot and surf operator they recommend (wtether it is a guest house or a resort or a boat).

Michael Dunn 26/09/2024

Absolutely amazing 8 day trip with my wife to Maldives visiting Club Med Kani. Carlotta at Awave travel was outstanding in organising everything and getting us the best deal,we are already looking at next year returning and will be sure to be booking with Carlotta and Awave again! Club Med Kani is outstanding for everything, Surf spot in island is Ninjas,easy paddle from shore! Food,drinks,staff,surf guides,brilliant!!! Accommodation excellent!! Tons of activities on island to enjoy, not just the surf!! Sailing, snorkelling, paddle boards, just to name some! Staff on the island added some very special touches to help us celebrate wedding anniversary also! Only regret was not staying 2 weeks!

Bruno 07/10/2024

Great experience from start to finish. Giulia was awesome and helpful. I strongly recommend this travel agency.

Lissette De Boer 30/06/24

Google

Giulia was incredibly helpful in booking our surf trip! Strongly recommend using AWAVE for any surf packages. We will definitely be contacting her again. Thank you!

Fabs Alegria 19/05/24

Trip of a lifetime. First and foremost I'd like to thank James Colston from Awave Travel, for assisting me in every which way to help book one of the most memorable experiences I've had in my life. He was extremely responsive and answered every single question I had, even the dumb ones haha. As for AYADA, holy dooly, that place is paradise! Absolutely breathtaking, I couldn't believe I was actually walking around such a beautiful island! Big love to the staff at Magu Restaurant, seeing as how I ate there pretty much everyday, they were amazing! Very switched on and quick off the mark to help with anything that was needed. A special mention to Dhaboa and the captain who took me out surfing! I cannot speak highly enough about their friendly, helpful and straight up on point expertise. With Dhaboa picking the spots to surf and tips on where to sit to catch the best waves on the day, to the wonderful captain himself, filming and sending me videos of the waves I caught.
Absolute legends! Made my surf trip! Best holiday I've ever been on to this date.

Carlos 30/06/24

Reliable travel agency to book a surf trip - Both Giulia and James were very reactive and adivsed on the best options. In our case we made a boat trip in Maldives. It is the second time we use Awave Travel to do a surftrip to Maldives and we have had a very good experience in both cases. They are a reliable and trustworthy travel agency, I highly recommend them.